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Community Pharmacists as Experts on Complex Patient Encounters

by Newsroom


Community pharmacists participating in a Medicaid Managed Care Organization payer program exhibited significant expertise in addressing the complex health needs of their patients, according to data published in the Journal of the American Pharmacists Association.1 Care coordination with other health care providers, behavioral health support, and addressing social determinants of health were all factors contributing to pharmacists’ expertise.

“Community pharmacists frequently care for patients with complex medical and social needs; however, evidence on how pharmacists can address these complex needs within the community pharmacy setting has not…



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